Medical Practice FAQ
Patient questions about services, insurance, appointments, and privacy for clinics and practices.
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What insurance plans do you accept?
We accept most major insurance plans. Please contact support@faqtemplates.app with your provider for verification.
How do I schedule an appointment?
Book online via our portal or call our front desk during business hours. Same‑day appointments are limited.
Do you offer telemedicine?
Yes, virtual visits are available for eligible concerns. Your provider will confirm suitability.
What should I bring to my first visit?
Bring a government ID, insurance card, current medications, and any relevant medical records or referrals.
How do I access my medical records?
Use the patient portal to request records or updates. We process requests within 3–5 business days.
Is my information private?
We follow HIPAA guidelines and protect your data with administrative and technical safeguards.
What are the office hours?
Our office is open Monday–Friday, 9am–6pm local time. Limited weekend hours are available for urgent needs.
What is your cancellation policy?
Please cancel or reschedule at least 24 hours in advance to avoid a late cancellation fee.
Do you provide after‑hours support?
For emergencies call 911. For non‑urgent matters, leave a message and we will respond the next business day.
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